At Makromecity E-commerce, we strive to process and ship your orders as quickly as possible. Orders are typically processed within 1-2 business days. However, please allow for additional processing time during peak seasons and holidays

We offer various shipping options to ensure to your needs:

• Standard Shipping (Estimated delivery time 5-7 business days)
• Expedited Shipping (Estimated delivery time 2-3 business days)
• Shipping costs and estimated delivery times are calculated at checkout.

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.

Your order will be shipped by us within 1-2 business days. You can cancel your order before we give your item to the carrier.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

The buyer pays the return shipping cost. Once you shipped your order back you have to share the tacking information with us so we can track the item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at makromecityshopify@gmail.com